Van Mieghem & Partners, a prominent collection agency, was looking for an efficient way
to inform their clients about the progress of their files. The database which provides
the website with the latest information is constantly updated with data from the in-house
Partners used to report to the office using fax and written letters. These reports needed
to be interpreted and processed by a clerk. Today, partners report via the website. Using
different types of reporting, the partners are informed about the status of the files they
are working on. With special care for the urgent files which need fast action. The data is
processed in real-time without any intervention from the office.
An ingenious system saves a lot of time for both parties! The partners have a clear overview of
their TO DO and pending files via the website and a daily email.